![]() There was even a recent software update as of yesterday and this hasn't fixed the problem either. I've tried all the suggestions you listed and none seem to have worked. ![]() We are a world community of volunteers dedicated to supporting HP technologyĬlick Thumbs Up to say Thank You for the assist.Īnswered? Click " Accept as Solution"to help others find there, thanks for your response. Thank you for participating in our HP Community. HP DeskJet 2600 All-in-One Printer series When the website support page opens, Select (as available) a Category > Topic > Subtopic NOTE: Content depends on device type and Operating SystemĬategories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more Printer Home Page - References and Resources – Learn about your Printer - Solve Problems Keep in Device list = Scan Only -HP OfficeJet Pro 9020 series PCL-3 (Network)-DO NOT DELETE Set “ Default” Printer = HP OfficeJet Pro 9020 series PCL-3 Right-Click on the printer NOT marked as “Scan Only / DO NOT DELETE”Įxample – Printers listed in Devices and Printers Open Control Panel > icon view > Devices and Printers If necessary, Adjust the “Default” printing device (Default Printer) Verify results, then set the newly added printer as the default.ĭetails : Windows10 - No Color option available when printing to a network connected printer.If the color printing is not yet offered, try printing using the newly added print queue.Print and Scan Doctor Version 5.0.6 creates a secondary queue for printing with TCP/IP port.Restart the computer, log in, and wait for the final steps in the Doctor to finish.Execute the doctor – Answer any prompts / let the process complete.Open File Explorer > Navigate to the folder in which you saved the file (likely Downloads). ![]() Download and Save the doctor to your computer.If the issue is a connection error, missing installation, or setup problem, the Doctor can help. HINT: Watch out for and UNCHECK unwanted extra softwareĪdobe Reader DC software should be installed even if you do not open / view / print PDF files directly from the Adobe Reader DC software. Reinstall / Update your PDF Reader ( Adobe Reader DC /Optional Foxit Reader) If you have not done so, check / install Adobe Reader DCĪdobe Reader DC – Needed Whether You Use It or Not HP DeskJet/Ink Advantage 2600/2675/2676/2677/2678 All-in-One Printer series Firmware Update If you have not done so, update the Firmware. If the tests, diagnostics, and settings all pass (are correct / as expected), Known solutions, checks, settings, presented in the order to be checked / completed: Sure the printer is working as best it can.
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